faq
When in my daily care routine should I use the CLEAN CLEAN CLEAN concept?
> You may use the CCC POWDER in the morning (and evening if not wearing makeup) to cleanse the face and the CCC LOTION to perfect the cleansing.
> You may use the CCC OIL at night to remove makeup and the CCC LOTION to perfect the cleansing.
> You may use the CCC OIL + CCC POWDER 1 to 3 times a week for a gentle treatment scrub.
> To benefit from the gentle scrubbing action, CCC Oil and CCC Powder have to be mixed together
Can I use the CCC CONCEPT around the eyes?
> You may use the CCC OIL around the eyes, to benefit from its incredible action on removing makeup, even with waterproof makeup.
> The CCC POWDER can be used around the eyes to cleanse but needs to be thoroughly rinsed off with water after cleansing.
> The CCC POWDER + CCC OIL (scrub) should not be used around the eyes.
> The CCC LOTION can be used around the eyes except for the reactive skin type.
How many times a day should I use the CCC CONCEPT?
> You may use the CCC OIL every night to remove makeup
> You may use the CCC POWDER every morning to cleanse
> You may use the CCC LOTION every time after CCC POWDER and CCC OIL .
> You may use the gentle treatment scrub, CCC OIL mixed with CCC POWDER 1 or 2 times a week depending on your skin type.
I have a SENSITIVE SKIN, can I apply the CCC CONCEPT?
> You are welcome to use CCC OIL to provide suppleness and comfort to your sensitive skin.
> CCC POWDER can be used if thoroughly rinsed off.
> CCC POWDER + OIL as a gentle treatment scrub can be used once every two weeks if there is no discomfort. For sensitive skin, the gentle treatment scrub should be massaged very gently and thoroughly rinsed off.
> The CCC LOTION shouldn’t be applied on very sensitive skin because of a small quantity of alcohol it contains.
I have reactive skin, can I apply the CCC CONCEPT?
> As a precaution on reactive skin, we would advise trying some of our sample first.
Can I use CCC POWDER with another oil or cleansing oil from a brand other than VELD’S’?
> CCC OIL and CCC POWDER were created by the VELD’S laboratory for a perfect result when used together.
Do you still have questions on our product?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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When in my daily care routine should I apply AGE KILLER?
> You should apply AGE KILLER morning and evening as a serum and AGE KILLER should always be the first step in your daily care routine.
Can I use AGE KILLER around the eyes?
> You should also use AGE KILLER as an eye contour. AGE KILLER was also tested on its action on the drooping eyelid.
How many times a day should I use AGE KILLER?
> You should use AGE KILLER twice a day, morning and evening.
I have a SENSITIVE SKIN, can I apply AGE KILLER?
> Applying AGE KILLER is suitable for sensitive skin.
I have a REACTIVE SKIN, can I apply AGE KILLER?
> Applying AGE KILLER on reactive skin should not be a problem but as a safety precaution, we would advise trying a sample first.
Do you still have questions on our product?
Please feel free to send us an e-mail at
info@veldsasia.com and we will answer within the next 3 business days.
When in my daily care routine should I applyCOD or LOD?
> You may apply COD or LOD every morning or any time you want but mixed with you skincare or foundation.
Can I use COD or LOD around the eyes?
> You may use COD or LOD around the eyes mixed with your eye concealer or eye contour.
I have sensitive/reactive skin, can I use COD or LOD?
> Even sensitive and reactive skin can have COD or LOD applied to it mixed with your skincare products or foundation.
Can I use COD or LOD by themselves without mixing them with another care product?
> COD and LOD were made to always be mixed with another product whether it is a face cream, a body cream or a foundation.
Will COD or LOD modify the texture or the action of the cream I mix it with?
> COD and LOD will only modify the color of the cream you use it with and won’t change anything regarding action and texture.
Do you still have questions on our products?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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When in my daily care routine should I apply EYE MAGIC?
> You should apply EYE MAGIC in the morning on the eye contour, on top of AGE KILLER SERUM or any other eye serum you may use. You may also apply EYE MAGIC any time during the day if you want to retouch some imperfections on your face.
How many times a day should I use EYE MAGIC?
> You should apply EYE MAGIC in the morning and any time you want during the day on small imperfections.
I have dry skin and I find EYE MAGIC not comfortable enough, what can I do?
> You may mix a drop of PURE PULP with EYE MAGIC, you will see, the result is outstanding and EYE MAGIC will be more comfortable for your dry skin.
How can I remove EYE MAGIC?
> Brush facing down, rinse the brush with warm water and dry it with a tissue.
Do you still have questions on our product?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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When in my daily care routine should I apply FLASH REPAIR?
> You should apply FLASH REPAIR as a complement to your day or night cream. FLASH REPAIR should be applied between the serum and the day cream (if applied during the day) and between the serum and the night cream (if applied at night).
Can I use FLASH REPAIR around the eyes?
> You can use FLASH REPAIR all over the face and also around the eyes.
How many times a day should I use FLASH REPAIR?
> You may use FLASH REPAIR morning and/or night but at least once a day as FLASH REPAIR’s antioxidant action will be efficient for 24 hours.
I have sensitive skin, can I apply FLASH REPAIR
> Even sensitive skin can have FLASH REPAIR applied.
I have reactive skin, can I apply FLASH REPAIR?
> Applying FLASH REPAIR on a reactive skin should not be a problem but as a safety precaution, we would advise trying some of our sample first.
I notice that FLASH REPAIR creates some fluff when I apply it, is this normal?
> For the whole face, you should apply two to three drops of the product; applying it over the face without massaging.
> You may also try to use the CCC gentle treatment scrub to remove dead skin cells. Sometimes, FLASH REPAIR behaves this way because the surface of the skin needs a gentle scrub.
Is FLASH REPAIR a chemical color?
> VELD’S only uses natural ingredients to color its products. FLASH REPAIR’s color is due to the natural color of the original plant it comes from: ROOIBOS, a plant (known as red Rooibos tea) that grows in South Africa.
Will FLASH REPAIR’s natural color stain my clothes or pillows at night?
> FLASH REPAIR’s natural color doesn’t transfer onto fabrics but in case this happens, do not worry,it will disappear when the fabric is washed.
Is there any SPF protection in FLASH REPAIR?
> FLASH REPAIR contains no SPF protection but thanks to its action as an antioxidant on the cells, FLASH REPAIR will help the skin to protect itself against UV rays.
Can I use FLASH REPAIR as a sun cream?
> FLASH REPAIR is a strong ally for your sun cream and will protects your cells but in any case, FLASH REPAIR does not replace your sun cream. For full protection against the sun, apply FLASH REPAIR all over the face first and then your sun cream with SPF.
Do you still have questions on our product?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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When in my daily care routine should I apply LIGHT GENERATOR EMULSION?
> You should apply LIGHT GENERATOR EMULSION as a light day and night cream.
*in case you are already using AGE KILLER, XIM UP Nectar or LIGHT GENERATOR ESSENCE then LIGHT GENERATOR EMULSION should be applied on top of them.
Can I use LIGHT GENERATOR EMULSION around the eyes?
> LIGHT GENERATOR EMULSION is not an eye contour but doesn’t cause any problems if applied around the eyes.
How many times a day should I use LIGHT GENERATOR EMULSION?
> You should use LIGHT GENERATOR EMULSION twice a day, morning and evening.
I have sensitive skin, can I apply LIGHT GENERATOR EMULSION?
> Even sensitive skin can have LIGHT GENERATOR EMULSION applied to it.
I have reactive skin, can I apply LIGHT GENERATOR EMULSION?
> As a safety precaution, we would advise trying some of our sample before applying LIGHT GENERATOR EMULSION on reactive skin
How can I make my LIGHT GENERATOR EMULSION whiter?
> If you wish to make your LIGHT GENERATOR EMULSION whiter, you may mix it with a few drops of LIGHT ON DEMAND.
I find that LIGHT GENERATOR EMULSION is not comfortable enough for my skin!
>You may mix one drop of XIM UP Nectar with your LIGHT GENERATOR EMULSION to make its texture richer and more comfortable.
Do you still have questions on our product?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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When in my daily care routine should I apply LIGHT GENERATOR ESSENCE?
> You should apply LIGHT GENERATOR ESSENCE as a night serum.
*in case you are already using AGE KILLER or XIM UP, then LIGHT GENERATOR ESSENCE should be applied before them.
Can I use LIGHT GENERATOR ESSENCE around the eyes?
LIGHT GENERATOR ESSENCE is not an eye contour but doesn’t create any problem if applied around the eyes.
> How many times a day should I use LIGHT GENERATOR ESSENCE?
> You should apply LIGHT GENERATOR ESSENCE once a day at night.
I have sensitive skin, can I apply LIGHT GENERATOR ESSENCE?
> Applying LIGHT GENERATOR ESSENCE on sensitive skin is not a problem; LIGHT GENERATOR ESSENCE doesn’t contain any alcohol or potentially irritating agents.
I have reactive skin, can I apply LIGHT GENERATOR ESSENCE?
> As a safety precaution, we would advise trying some of our sample first.
Can I apply LIGHT GENERATOR ESSENCE to prevent pigmented spots?
> LIGHT GENERATOR ESSENCE is very efficient to both prevent and reduce the appearance of pigmented spots.
Do you still have questions on our product?
Please feel free to send us an e-mail at
info@veldsasia.com and we will answer within the next 3 business days.
What does PRENDS-MOI mean?
> In French, PRENDS-MOI means TAKE ME…
How should I use PRENDS-MOI?
> You should use PREND-MOI like a regular fragrance. Spray PREND-MOI every morning and every time during the day that you want to feel embraced by the fragrance.
Does PRENDS-MOI contain any chemical ingredients to make me slim?
> PRENDS-MOI is a natural fragrance made of natural ingredients. The main slimming active ingredient BETAPHROLINE comes from a plant that grows in Madagascar.
Will PREND-MOI reduce my appetite for breakfast/lunch/diner?
> Your body needs 3 meals a day to fulfill its needs in energy and nutriments.
Snacking is not a need but the compensation for a lack.
Providing well-being, PRENDS-MOI will compensate for that lack.
PRENDS-MOI does not change your appetite for the three balanced meals you should have every day but will reduce snacking.
Do you still have questions on our product?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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What is the difference between ALOE VERA and ALOE FEROX?
> ALOE VERA is widely cultivated throughout the world. ALOE VERA can be found in many countries whereas ALOE FEROX only grows in the wild in the Cape Province in South Africa.
When in my daily care routine should I applyPURE PULP?
> You should apply PURE PULP in the morning as a day care or right after the day cream you have already applied.
> At night, you should apply PURE PULP alone or just on top of the serum you are using.
Can I use PURE PULP around my eyes?
> With PURE PULP, make you beauty gesture much easier in the morning and apply it all over the face and eye contour.
How many times a day should I use PURE PULP?
> You can use PURE PULP twice a day, morning and night.
> You can also use PURE PULP as many times as you want on a sunburn for example or mixed with your foundation before applying other makeup.
I have sensitive/reactive skin, can I apply PURE PULP?
> Even sensitive or reactive skin have PURE PULP applied to it without any problem.
I have some skin imperfections/oily skin/ pimples, can I apply PURE PULP?
> Thanks to its soothing, healing, smoothing properties, PURE PULP has amazing results when applied on skins with problems.
I have a sunburn, can I apply PURE PULP?
> You are welcome to apply PURE PULP on sunburns and as an after-sun to soothe the burns.
Do you still have questions on our product?
Please feel free to send us an e-mail at info@veldsasia.com and we will answer within the next 3 business days.
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What does VELD’S mean?
> The VELD in Afrikaans means the South African countryside.
Where is the brand from and when was it created?
> VELD’S is a French independent cosmetic brand that was created in Paris in 2005.
Who is the creator of the brand?
> Joyce MUSY created VELD'S in 2005 (…) . To know more about Joyce Musy, please follow the link
DREAM OF BEAUTY
Is VELD’S an organic brand?
> VELD’S is not an organic brand but a natural brand. VELD’S’ active ingredients are not harvested and grow in the wild.
Do the VELD’S products contain parabens?
> VELD’S is a paraben-free brand.
Are VELD’S products tested on animals?
> VELD’S products are not tested on animals.
Can I use VELD’S with the skin care products I am currently applying?
> VELD’S products have a synergy of action when used together. The efficacy of some of our products will be increased when used with products from the same VELD’S’ range. But otherwise, you can use the VELD’S products combined with any other skin care.
If I apply several VELD'S products together, how should I apply them?
> The best order when applying several VELD'S products together is the following:
In the morning, CLEAN CLEAN CLEAN POWDER is used first to cleanse the face
1- AGE KILLER
2- LIGHT GENERATOR ESSENCE
3- XIM UP NECTAR
4- LIGHT GENERATOR EMULSION
5- FLASH REPAIR
6- XIM UP SUPERFINE CREAM
7- PURE PULP
8- FATAL BEAUTY
9- EYE MAGIC (as an eye contour)
10- XIM UP MOUTH AREA (as a mouth contour)
11- FLASH PROTECT
12- PRENDS-MOI (as a fragrance)
13- COLOR or LIGHT ON DEMAND have to be mixed with a day cream, a foundation or a body care
In the evening, CLEAN CLEAN CLEAN OIL is used to remove make-up before applying a night serum
CLEAN CLEAN CLEAN SKIN PERFECTING LOTION is used morning and evening to perfect the cleansing of the face.
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When in my daily care routine should I applyXIM UP CREAM?
> You should apply XIM UP CREAM twice a day as a day and night cream.
I have a SENSITIVE SKIN; can I apply XIM UP CREAM?
> XIM UP SUPERFINE CREAM suits to any skin type, even the most sensitive.
I have a REACTIVE SKIN; can I apply XIM UP CREAM?
> Applying XIM UP SUPERFINE CREAM on a reactive skin should not be a problem but as a safety precaution, we would advise to try some of our sample first.
I like XIM UP CREAM but feel a lack of comfort during the winter/generally speaking, what can I do?
> You may add one or two drops of XIM UP Nectar in you XIM UP CREAM and mix them together for more comfort and consistency.
Can I mix LIGHT ON DEMAND with XIM UP CREAM for a FAIR COMPLEXION?
> You may add as much as LIGHT ON DEMAND you wish to XIM UP CREAM for a fair complexion.
Do you still have question regarding our product?
Please feel free to send us an email at info@veldsasia.com and we will answer within the 3 next working days.
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When in my daily care routine should I applyXIM UP MOUTH AREA?
> As XIM UP MOUTH AREA is a deep anti-wrinkle treatment for the mouth area, it should be used every night as a mouth contour and in a prolonged massage on the mucous membrane inside the lips.
> Anytime during the day replacing or before using your lip gloss.
I have sensitive and dry lips, can I apply XIM UP MOUTH AREA?
> Even sensitive and dry lips can have XIM UP MOUTH AREA applied to it. You may want to mix it with a drop of XIM UP NECTAR or apply a regular lip balm first and XIM UP MOUTH AREA on top of it.
I have reactive skin, can I apply XIM UP MOUTH AREA?
> As a safety precaution, we would advise trying our product in one of the shops you can find in STORE LOCATOR.
Do you still have questions on our product?
Please feel free to send us an e-mail at
info@veldsasia.com and we will answer within the next 3 business days.
Why should I use a cotton pad to apply XIM UP Nectar?
> Applying XIM UP Nectar with a cotton pad enables 100% of the product to be restored.
When in my daily care routine should I apply XIM UP Nectar?
> You should apply XIM UP nectar at night as a serum.
*in case you are already using AGE KILLER or LIGHT GENERATOR ESSENCE then XIM UP should be applied on top of them.
Can I use XIM UP Nectar around the eyes?
> XIM UP Nectar is not meant to be used as an eye contour, you may however use XIM UP Nectar on crow’s-feet.
How many times a day should I use XIM UP Nectar?
> You should ideally use XIM UP Nectar at night but in case of very dry skins XIM UP Nectar can be applied before your day cream in the morning.
I have sensitive skin, can I apply XIM UP Nectar?
> Applying XIM UP Nectar on a sensitive skin is not a problem as XIM UP Nectar is made of the same essential fatty acid as the one present in the skin.
I have reactive skin, can I apply XIM UP Nectar?
> As a safety precaution, we would advise trying some of our sample first.
Do you still have questions on our product?
Please feel free to send us an e-mail at
info@veldsasia.com and we will answer within the next 3 business days.
When in my daily care routine should I apply FATAL BEAUTY?
> You may apply FATAL BEAUTY on top of your day cream in the morning alone for a nude make-up look and a perfect complexion or as a primer to perfect your skin before applying your usual foundation. *in case you are already using PURE PULP, you may apply PURE PULP and then FATAL BEAUTY.
Can I use FATAL BEAUTY around the eyes?
> You are already applying FATAL BEAUTY all over the face, you are welcome to also apply it around the eyes for a unified complexion, a bright and rested look.
I have sensitive skin, can I apply FATAL BEAUTY?
> Even though you have sensitive skin, feel free to apply FATAL BEAUTY.
I have reactive skin, can I apply FATAL BEAUTY?
> As a safety precaution, we would advise trying some of our sample first.
I find FATAL BEAUTY a bit too dry, what can I do?
> If you find FATAL BEAUTY a bit too dry, you may mix it with a drop of PURE PULP gel or PURE PULP DRY SKIN.
Do you still have questions on our product?
Please feel free to send us an e-mail at
info@veldsasia.com and we will answer within the next 3 business days.
